FAQ

Where are you located?

A:

Our Address is #201 - 320 21st Street West.  Click here for the google map to our location.

We are located on the second floor of the large Habitat for Humanity ReStore building, on the corner of Avenue D South & 21st Street West. Our door opens onto 21st Street.

If you take the glass door on the left, follow the rainbow ribbon all the way upstairs to our office. We are on the top floor, go through the white doors at the top of those stairs and hang a right. We are the only office in that direction.

If you need an elevator, the lift is inside the set of double doors and to the right.  You have to press and hold the button until the elevator arrives at your location. Once it does, you'll be able to open the door.  Once inside, hold the button for #3, that will take you to our floor - remember to hold the button until you arrive! Once you arrive at our floor, exit the elevator room and turn right - we'll have the door open for you!  

 

What are your Office and Drop-in Hours?

A:
Our office & drop-in hours are as follows:
      - Monday 9:00am – 5:00pm
      - Tuesday 9:00pm – 5:00pm
      - Wednesday 9:00am – 5:00pm
      - Thursday 9:00am – 8:00pm
      - Friday 9:00am – 5:00pm

When can I call for support or questions?

A:
The phone line is open and someone will be available to take your call during the following times:
 
     - Monday 9:00am – 5:00pm
      - Tuesday 9:00pm – 5:00pm
      - Wednesday 9:00am – 5:00pm
      - Thursday 9:00am – 8:00pm
      - Friday 9:00am – 5:00pm

Is the Centre wheelchair accessible?

A:

Yes!  To access the elevator (lift), enter the building through the 2 glass doors on the 21st Street side of the building - there is a power-assist door.  Once inside the first set of doors, the lift is immediately to your right.

If the door to the lift does not open when you try the handle, you will have to press and hold the button until the elevator arrives at your location. Once it does, you'll be able to open the door.  Once inside, hold the button for #3, that will take you to our floor - remember to hold the button until you arrive! Once you arrive at our floor, exit the lift and the lift's waiting room and then turn right - we're right there!  

What's Happening

Special Events

Join our Network

Enter your email to receive updates about out latest news & events, and connect with friends online! Don't worry, you can unsubscribe anytime. Learn More

Already a part of our Network? Sign In

Thank you for your support!