Outreach Counsellor

Job Posting: Outreach Counsellor

We are looking for an experienced counsellor to join our team in order to provide direct support to 2SLGBTQ people of all ages. This is a hybrid in person and home based counselling position.

You are compassionate and seek opportunities to help others

  • You want to support the 2SLGBTQ community and approach every person as unique and valued.
  • You enjoy working with a wide range of individuals on complex topics.

You enjoy working in an equitable and harm reduction environment

  • You have a solid understanding of harm reduction and are able to put the model into practice.
  • You understand client-centred, and trauma-informed care and are able to employ these practices in your work.
  • You are well-versed in the needs of 2SLGBTQ and Indigenous communities, harm reduction, anti-oppression, and anti-racism approaches to community service delivery.

You work best in a team that values creativity, innovation, and diversity

  • You thrive in a team environment.
  • You enjoy collaborating with coworkers to solve complex problems.

About the Position

Hours: 37.5 hours per week

Salary: $25/hour

Benefits: Access to OUTSaskatoon’s EFAP program

Job Term: February 1st, 2023 to January 31st 2024, with possibility of extension

We are looking for a community-minded, compassionate, and eager individual to join our team as a counsellor for 2SLGBTQ people of all ages and backgrounds. This position will provide some or all of the following services: assessments, short-term individual, couple, and family counselling, case management, and group work services. As well, the counsellor will work collaboratively with other OUTSaskatoon programs and external organizations to provide appropriate services, advocacy, and referrals. This position provides services and support to individuals with a broad range of mental and emotional health, experiences, substance abuse issues, and experiences of trauma, gender-based violence, and intimate partner violence.

OUTSaskatoon is dedicated to building an organization that reflects the diversity of all we serve. This includes prioritizing applicants that are diverse in gender, sexuality, culture, and race. Please use your cover letter to tell us about yourself and your interest in working with OUTSaskatoon. Preferential consideration will be given to Two Spirit, First Nations, and Metis applicants. We rely on section 48 of The Saskatchewan Human Rights Code for this measure.


  1. Provides single-sessions and short-term counseling (long-term, where applicable), and case management to youth utilizing clinical practices that are client-centered and trauma-informed, and which integrate issues of culture, privilege, and anti-oppression.
  2. Provide outreach services to youth transitioning out of Pride Home, actively reaching out to clients; providing phone/messenger and in-person check-ins, peer support; providing referrals to community services.
  3. Develop and maintain positive relationships with counselling and outreach clients
  4. Provides crisis counseling/risk assessment as needed.
  5. Maintain client records, reports, case notes, files, consent forms, assessment forms, and other information according to OUTSaskatoon policies.
  6. Provides referrals to queer individuals and their partners/families.
  7. Participates in monthly group and individual clinical consultation.
  8. Provide advocacy services for OUTSaskatoon clients including issues regarding schools, human rights complaints, child and family services, justice, health care, mental health, and community resources.
  9. Fields calls and messages on multi-line phone system, including the Facebook Messenger, and providing immediate assistance where appropriate and forwarding calls when necessary.
  10. Participates in key events put on by OUTSaskatoon including Glitter, Pride, AIDS Walk, Two Spirit Powwow, and other events as assigned.
  11. Completes monthly statistical record-keeping and reporting; assists Pride Home Manager in case planning when applicable
  12. Participates in evaluation activities related to position and overall grant reporting requirements.
  13. Undertakes special assignments as required e.g. helping to facilitate OUTSaskatoon’s youth groups, supporting youth at Pride Home, speaking about 2SLGBTQ communities at various community organizations.
  14. Additional duties as assigned



  • MA in Psychology, Social Work (MSW), Indigenous Social Work (MISW) or an equivalent certificate.
  • Eligibility for membership/membership in good standing in the Canadian Counselling and Psychotherapy Association.
  • Strong knowledge of Two Spirit, Trans, and Queer topics.
  • Knowledge on ethical practices and clinical approaches to online counselling
  • Expertise in youth services, mental health and addictions, and gender-based violence
  • Ability to provide feedback on program implementation and evaluation.
  • Proficiency in software applications that would apply to the counselling profession.
  • Solid communication, interpersonal, and self-reflexivity skills to work in a team environment.
  • Independent decision making regarding day-to-day operations and strong problem-solving skills.
  • Organization and time management skills (able to multitask and reassess priorities).
  • Valid drivers license and ability to provide a driver’s abstract


  • Experience in counselling and the provision of support services.
  • Experience with trauma-informed care, harm reduction, and strategies to reduce and respond to gender-based violence and sexual violence.

Working Conditions:

Works in-office at a computer terminal for extended periods of time, with flexibility to meet clients in the community. Must be willing to work flexible hours to accommodate evening (Wednesday, Thursday, and Friday) and weekend hours as required for programming/client needs. May include local driving.

Deadline: The deadline to apply for this position is December 30th at midnight.

We will be holding rolling interviews until the deadline; please apply for the position early.

To Apply: Please submit a detailed cover letter (applicants that do not include a cover letter will not be considered), a resume highlighting relevant education and work experience, and three references by email to:

ATTN:    Sarah Hnatuk

                Pride Home Manager


Additional Details:

OUTSaskatoon is a non-profit, charitable organization that believes in the equity of transgender, two spirit, intersex, lesbian, gay, bisexual, and queer people. We provide peer support and counselling, queer-specific education and resources, outreach, social gatherings and events, community referrals, and sexual health services. We support body, mind and spirit within a growing and changing community.