32.5 hours a week for 20 weeks | Saskatoon, SK | $19.50/hour

OUTSaskatoon is a non-profit, charitable organization that believes in the equity of Two-Spirit, lesbian, gay, bisexual, trans, intersex, and queer people. We provide peer support, counselling and career counselling, queer-specific education and resources, outreach and advocacy, social gatherings and events, community referrals, as well as a group home for queer youth between 18 - 25 years old. We support body, mind and spirit within a growing and changing community.

We are looking for a passionate and community-minded individual to fill the position of Youth and Social Media Coordinator for our partnership project with Let’s Stop Aids.  The Youth and Social Media Coordinator is responsible for coordinating and facilitating OUTSaskatoon’s Youth programming, events, and activities, as well as assisting the Lateral Management Team (LMT) with running our social media communications.

OUTSaskatoon is dedicated to building an organization that reflects the diversity of all we serve. This includes prioritizing applicants that are diverse in gender identity, sexuality, culture, and race.

Please use your cover letter to tell us about yourself and why you have interest in working with OUTSaskatoon.

Preferential consideration will be given to First Nations, Metis, and Two-Spirit applicants. We rely on section 48 of The Saskatchewan Human Rights Code for this measure.

Position Summary: Under the Operations Manager’s supervision, the Administrative Assistant plays a key role in ensuring the day-to-day operations of OUTSaskatoon run smoothly and efficiently. As the first point of contact at OUTSaskatoon, this role supports internal communications, coordinates volunteers, coordinates digital content and social media activities and ensures a welcoming, organized, and inclusive space for 2SLGBTQ+ community members.

The ideal Administrative Assistant will possess:

• A warm, welcoming presence and strong interpersonal skills to ensure all community members feel safe and respected upon arrival.
• Attention to detail and ability to manage multiple tasks simultaneously with accuracy and consistency.
• A proactive and organized approach to front desk management, scheduling, and office maintenance.
• Strong communication skills, both verbal and written, including the ability to draft clear memos, social media posts, and resource updates.
• A commitment to OUTSaskatoon’s values, including inclusion, equity, and respect for 2SLGBTQ+ identities and communities.
• Flexibility and willingness to support a variety of administrative and operational tasks as needs arise.
• Familiarity with confidentiality and privacy practices in community service settings.

Primary Responsibilities:

1.      Reception & Client Support

1. Greet visitors, clients, and community members at the front door; open and grant access as needed.
2. Direct clients to the waiting area and notify appropriate staff of their arrival.
3. Manage the booking system for shared spaces to prevent double-bookings.
4. Maintain and update a monthly calendar of events visible to staff and community users.

2.      Phone & Communications

1. Answer incoming phone calls and direct inquiries to the appropriate staff member or resource.
2. Draft internal office communications such as memos, reminders, and announcements.
3. Assist with the creation and scheduling of social media posts related to office and community updates.
4. Ensure pamphlet stations and bulletin boards are updated regularly with accurate and relevant information.

3.      Office & Space Organization

1. Maintain a clean, welcoming, and organized front office and reception area.
2. Monitor and restock supplies and update inventory databases and flag low stock items.
3. Check and distribute mail; prepare outgoing mail and courier items as required.

4.      Volunteer Coordination

1. Communicate with volunteers to schedule office-related tasks such as Button Making, Library organization, Cleo time (supervised time with therapy cat), Tracking volunteer hours and ensure appropriate supports are available during shifts.

5.      Social Media Coordination

1. Proficient in managing social media platforms;
2. in Content creation;
3. in Scheduling with appropriate approvals;
4. in Monitoring inboxes and user interaction;
5. and in Tracking analytics as required

6.      Administrative Support

1. Assist with data entry, printing, filing, and other clerical duties.
2. Provide general administrative support.
3. Support preparations for meetings, events, and community activities as needed.
4. Support with tracking invoices and receipts as well as grant management.

Minimum Requirements:

• At least one year experience in an administrative, receptionist, or customer service role.
• Proficiency with Google Workspace (Docs, Calendar, Gmail) and basic spreadsheet use.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced, community-serving environment.
• Commitment to 2SLGBTQ+ inclusion and anti-oppressive practices.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Availability to work on-site during regular office hours.
• Residence in Saskatoon, Saskatchewan.

Preferred Qualifications:

• Experience coordinating volunteers or supporting community events.
• Familiarity with OUTSaskatoon’s programs, services, and values.
• Comfort working in a front-facing role with diverse community members.
• Experience managing calendars, scheduling systems, or reception areas.
• Knowledge of confidentiality, privacy, and consent practices in community service or nonprofit settings.
• Proficient in managing social media platforms

Where You'll Be:

This position is office based: 9:30am-4:30pm Monday-Friday
Hosts and attends programming.
Some shift and weekend work may be required as needed.
Light physical duties may be required.

To Apply:

Please submit a detailed cover letter, simple resume, and three references to:

ATTN:

Gwen Rose

Operations Manager

hello@outsaskatoon.ca

Deadline to apply:

Monday, Sept 28, 2022 by 12:00 PM. We’ll be rolling interviews for the position, applicants should submit their applications soon. We will be hiring immediately.